Ticketmaster Reviews

Here are the top 10 alternatives to Ticketmaster:

1. Eventbrite
2. Cvent
3. vFairs
4. Whova
5. Jotform
6. AllEvents
7. See Tickets
8. Tickets.com
9. Twickets
10. Dice

Each of these platforms offers a unique set of features and benefits for both event organizers and attendees. They are widely used for event registration and ticketing, and some of them also offer virtual event platforms. These alternatives can provide a more suitable overall experience depending on your specific needs.

To open an account on Ticketmaster.com, follow these steps:

1. Click or tap My Account.
2. Select Sign In then New to Ticketmaster? Sign Up.
3. Enter your details then select Next.
4. Click or tap Add my phone and enter your phone number, then Add number.
5. Type the code you received and select Confirm code.
6. Select Verify my email and check all of your email inboxes and folders for a message from @email.ticketmaster.com. Enter the code and select Confirm code.
7. Select Done.

After verifying your phone number and email address, your account is fully created. If you forget your password, you can reset it by following the Forgot Password link on the My Account sign in page. You'll receive an email or a text with a one-time code. Type in that code and select Confirm. Then, you can reset your password. It's free to create an account on Ticketmaster. Enjoy your experience with Ticketmaster!

Ticketmaster accepts several payment methods, including American Express, Visa, MasterCard, Discover, and Ticketmaster and Live Nation gift cards and/or Ticketmaster Ticket Cash and Live Nation Concert Cash.

If eligible for refunds, Ticketmaster will issue a refund of the ticket price paid, any service fees, and any additional add-ons or upgrades. However, expedited shipping charges, merchandise purchases, fan club membership fees, or any other amounts will not be refunded.

For many events, certain tickets may be exchanged for tickets of equal or higher value. A per ticket exchange fee may apply. Exchanges are not available for tickets purchased through resale, VIP and other premium tickets, or tickets purchased with bundled products.

Ticketmaster offers various delivery methods including mobile, US Mail, print-at-home, will call, courier delivery, and expedited delivery.

Ticket transfer is a secure process where the recipient accepts the tickets with Ticketmaster's system, and a new barcode is issued to the recipient once the transfer is complete.

Ticketmaster.com has a return policy that allows refunds and exchanges under certain conditions. If an event is canceled, postponed, or rescheduled, customers may be eligible for a refund. The original service charges or delivery fees are not refundable. As for the shipping policy, when tickets are shipped, they are subject to shipping charges, which are also non-refundable. It's important for customers to review the specific terms and conditions for each event as policies may vary. For events with a Fan Guarantee, customers might have more flexibility for refunds and exchanges. The return and shipping policies are designed to ensure a fair process for all parties involved in the transaction.

Ticket prices on Ticketmaster.com are determined by the event organizers, which include artists, promoters, sports leagues, or teams. These prices, known as the face value, are set before any additional fees. For resale tickets, the prices are set by the individual seller, which could be fans, season ticket holders, or professional resellers, and often exceed the initial face value. Ticketmaster adds fees to the face value, which can include a service fee, order processing fee, and delivery fee. These fees are shared between Ticketmaster, venues, and other parties involved in the event. Some events may display all-in pricing, which shows the total cost upfront, including all fees. This practice is sometimes mandated by state laws or chosen by the event organizers. To understand the breakdown of ticket costs, one can view the individual fees at the time of selection or during checkout.

Ticketmaster.com offers a wide range of products and services catering to live events. Among the most popular are concerts, sports events, theater performances, and family shows. The platform serves as a primary ticket outlet where customers can purchase verified tickets for various live entertainment options. Additionally, Ticketmaster provides services such as event creation and management, ticket sales, marketing and measurement, and fan experience enhancements. They also offer presales and onsales services, along with new products and tools designed to improve the ticketing process. The company has established itself as a comprehensive solution for both event organizers and attendees, ensuring a seamless connection with unforgettable event experiences.

When purchasing tickets on Ticketmaster, customers typically encounter several types of fees. The service fee is charged per ticket and is shared between the venue and Ticketmaster, covering the costs of technology and staff. Delivery fees vary based on the chosen delivery method, ranging from electronic delivery to physical shipping. Order processing fees apply to the entire order and can differ depending on the payment method. Occasionally, there may be venue fees to support the maintenance of the event location. These fees are in addition to the ticket's face value and contribute to the overall cost of attending an event.

The popular concerts featured on Ticketmaster include a variety of genres and artists. Fans can look forward to performances by Jhene Aiko, Shakira, Nicki Minaj, and Avril Lavigne. Additionally, events like the Spring Concert Pass featuring MercyMe, Lauren Daigle, and Chris Tomlin, as well as the Rock & Roll Rumble Full Boat Pass, are available. Other notable artists with upcoming concerts include Cece Winans on The Goodness Tour, The California Honeydrops, and Old 97's with Holler Choir. These events showcase the diverse range of musical experiences available through Ticketmaster, catering to different tastes and preferences.

Customers can use Apple Pay to purchase tickets on Ticketmaster. This payment option is available in the Ticketmaster App on compatible devices, which include iPhone 6 and iPhone 6 Plus, as well as iPad Air 2 and iPad mini 3. To use Apple Pay, one needs to add a credit or debit card to Passbook on an eligible Apple device. Once set up, transactions can be authorized with Touch ID, offering a quick and secure way to buy tickets without the need to manually enter payment details. It is noted that Apple Pay on the Ticketmaster App may be available for select events, tickets, and delivery methods only.