(4.5 / 5)2519+ Ratings

Ticketmaster Reviews

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Overall Rating

4.5
3 Reviews
  • 575%
  • 425%
  • 30%
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  • 10%

About Ticketmaster

Ticketmaster is a leading ticketing company that offers tickets to a wide range of live events, including concerts, sports, theater, and more. With a user-friendly website and mobile app, customers can easily search for and purchase tickets to their favorite events. Ticketmaster also offers a range of services such as VIP packages, group sales, and fan-to-fan resale options. With a commitment to providing a safe and secure ticketing experience, Ticketmaster is a trusted source for live event tickets.

Customer ratings by feature

  • Good Value
    4.5
  • Shipping & Delivery
    5.0
  • Customer Service
    5.0
  • Return Policy
    5.0

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Ticketmaster Coupon & Discount Codes

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Ticketmaster Customer Reviews (3)

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Eloise Bureau
Eloise Bureau
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Feb 8, 2023
Dirk Herz
Dirk Herz
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Feb 6, 2023
Margaret Smith
Margaret Smith
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Feb 6, 2023

Ticketmaster Customer’s Q&A

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Ticketmaster FAQs

FAQ

What payment methods are accepted by Ticketmaster?

Ticketmaster accepts several payment methods, including American Express, Visa, MasterCard, Discover, and Ticketmaster and Live Nation gift cards and/or Ticketmaster Ticket Cash and Live Nation Concert Cash.
FAQ

What is Ticketmaster's refund policy?

If eligible for refunds, Ticketmaster will issue a refund of the ticket price paid, any service fees, and any additional add-ons or upgrades. However, expedited shipping charges, merchandise purchases, fan club membership fees, or any other amounts will not be refunded.
FAQ

Can tickets be exchanged for other tickets of equal or higher value?

For many events, certain tickets may be exchanged for tickets of equal or higher value. A per ticket exchange fee may apply. Exchanges are not available for tickets purchased through resale, VIP and other premium tickets, or tickets purchased with bundled products.
FAQ

What are the delivery options available for tickets?

Ticketmaster offers various delivery methods including mobile, US Mail, print-at-home, will call, courier delivery, and expedited delivery.
FAQ

How does ticket transfer work and is it safe?

Ticket transfer is a secure process where the recipient accepts the tickets with Ticketmaster's system, and a new barcode is issued to the recipient once the transfer is complete.

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